Design Strategy Session Terms & Conditions
By booking a Design Strategy Session, you agree to the following terms and conditions.
1. Session Description
The Design Strategy Session is a one-on-one consultation intended to provide personalized design guidance, recommendations, and professional advice. Unless otherwise stated, this session does not include full-service interior design, project management, procurement, purchasing, construction documents, or ongoing design support.
2. Payment
Full payment is required at the time of booking to reserve your appointment. Sessions are not considered confirmed until payment has been received.
3. Rescheduling
You may reschedule your appointment up to 24 hours before your scheduled session using the booking link provided in your confirmation email or by contacting us directly.
Requests made with less than 24 hours’ notice may not be accommodated.
4. Cancellation Policy
Because appointment times are reserved exclusively for you, all payments are non-refundable.
If you cancel more than 24 hours before your appointment, you may reschedule your session for a future available date.
No-shows or cancellations made within 24 hours of the scheduled session will forfeit the session fee.
5. Late Arrivals
If you arrive late, the session will still end at the originally scheduled time. If you are more than 15 minutes late without prior communication, the session may be considered a no-show.
6. Client Responsibilities
To get the most value from your session, you agree to provide accurate information about your space, goals, budget, and design preferences. If requested, photos, measurements, inspiration images, or floor plans should be submitted before the session.
Recommendations are based on the information provided. We are not responsible for outcomes resulting from inaccurate or incomplete information.
7. Design Recommendations
Any recommendations provided during the session represent professional opinions based on experience and the information available at the time of the consultation.
Implementation decisions, purchasing, contractor selection, installation, and project execution remain the sole responsibility of the client. A Design Strategy Session does not include any hard deliverables or follow-up design work, unless purchased separately.
8. Estimates and Product Availability
Any pricing, product suggestions, timelines, or availability discussed during the session are estimates only and may change without notice due to market conditions, supplier availability, or manufacturer updates.
9. Intellectual Property
All concepts, layouts, sketches, recommendations, written notes, and materials shared during the session remain the intellectual property of the business unless otherwise agreed in writing.
Materials provided are for your personal use only and may not be copied, reproduced, sold, or distributed without written permission.
10. Recording
Sessions may not be audio or video recorded without prior written consent from both parties.
11. Limitation of Liability
To the fullest extent permitted by law, our liability arising from or relating to the Design Strategy Session shall be limited to the amount paid for the session.
We are not responsible for contractor workmanship, product defects, shipping delays, installation issues, or damages arising from implementation of design recommendations.
12. Photography
If you voluntarily share before-and-after photographs of your completed project, you grant permission for them to be used for portfolio and marketing purposes unless you notify us in writing that you prefer they remain private.
13. Governing Law
These Terms & Conditions shall be governed by the laws of the State of New Jersey, without regard to conflict of law principles.
14. Acceptance
By completing your booking, you acknowledge that you have read, understood, and agree to these Terms & Conditions.
15. Communications & Marketing Consent
By booking a Design Strategy Session and providing your contact information, you consent to receive communications from us regarding your appointment, including confirmations, reminders, follow-up information, and customer service communications.
You also agree to receive occasional marketing and promotional emails about design tips, new services, special offers, events, products, and other updates that may be of interest. You may unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link included in our emails or by contacting us directly.
Your contact information will never be sold or shared with third parties for their independent marketing purposes.